Masar Al Aez Hotel

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Creative approach

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5 star reviews from our satisfied customers.

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We deliver email marketing campaigns to audience.

Professional work

We also help our clients with social media strategy.

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We believe in challenges so we have made challenges.

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We never fail for support for your business anywhere.

Phenomenal view

Superior room

Comfortable king bed, seating area, and natural light. Ideal for short city stays.

40" TV

Wireless internet

Private bathroom

$199Per night

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Phenomenal view

Deluxe room

Spacious layout with seating, work desk, and extra storage.

Smart TV

High-speed Wi-Fi

Tea/coffee set

$249Per night

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Mountain view

Signature room

Refined finish with lounge corner and larger wardrobe.

Mini-fridge

In-room safe

Walk-in shower

$300Per night

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Garden view

Luxury suite room

Separate lounge, larger bath, and premium bedding.

Two smart TVs

Sofa bed

Bath amenities set

$350Per night

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House rules & policies

Stay guidelines KSA

Payments & currency

SAR accepted; most cards welcome. Keep same card for verification.

Conduct & local laws

Alcohol is illegal; dress modestly and respect local customs.

Photography

Avoid government/military sites and sensitive locations.

Guest identification

Passport (tourists) or Iqama (residents) required at check-in.

Housekeeping & quiet hours

Daily service; linens on request; quiet hours 10pm–7am.

Pilgrimage (Umrah/Hajj)

Keep official booking confirmation handy during peak seasons.

Prohibited items

No alcohol, weapons, gambling materials, or pork products.

Rooming & who can book

Foreign visitors may share rooms; women can stay solo. Saudis may be asked for family ID.

Have a stay question?

Quick answers about rooms, check-in, payments, and policies for your stay in Saudi Arabia.

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What are the check-in and check-out times?

Check-in from 2:00 PM and check-out by 12:00 PM. Early check-in/late check-out is subject to availability and may incur a fee.

What ID is required at check-in?

Guests must present a valid passport (for international guests) or Saudi/GCC national ID/Iqama. The primary guest name must match the reservation.

Do you offer family rooms or extra beds?

Yes, select categories support families. Extra beds/cribs are limited and chargeable—please request in advance to confirm availability.

What payment methods and taxes apply?

We accept major cards and cash in SAR. Saudi VAT (15%) and applicable municipal/tourism fees may apply to your bill.

Can I modify or cancel my booking?

Changes and cancellations follow the rate plan you selected. Flexible and non-refundable options differ—please check your confirmation email.

Is Wi-Fi available? Any data limits?

Complimentary Wi-Fi is available for all guests in rooms and public areas. Fair-use limits may apply during peak usage.

Do you provide parking or transport assistance?

Limited parking may be available. We can suggest local transport options; please contact us ahead of arrival for details.

What is your smoking policy?

Smoking is only allowed in designated areas/rooms (if available). Cleaning fees apply for violations in non-smoking rooms.

Are there special periods like Ramadan/Hajj?

Policies, rates, and services may differ during Ramadan, Hajj, and peak seasons. Please review your rate plan for specific terms.

How can I contact the hotel directly?

Use the form on our Contact page or call the number shown on your booking confirmation.